Effective Date: 03/05/2025

At top of tours company, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Billing address

• Payment details (via secure third-party processors like Stripe, PayPal, CMI)

• Travel preferences (dates, group size, special requests)

• IP address and browser information (for analytics)

2. How We Use Your Information

We use your data to:

• Process and confirm bookings

• Communicate important updates about your reservation

• Provide customer support

• Improve website performance and user experience

• Send occasional promotional offers (only if you opt in)

3. Data Sharing & Third Parties

We do not sell your data. Your information may only be shared with:

• Trusted payment processors (Stripe, PayPal, CMI)

• Partner service providers (e.g., hotels, drivers, tour guides) to fulfill your booking

• Government authorities when required by law

All third parties are contractually obligated to keep your data secure and confidential.

4. Data Security

We implement industry-standard security measures, including:

• SSL encryption

• Secure server infrastructure

• Restricted internal access to sensitive data

However, no system is 100% secure. Use our services at your own risk.

5. Cookies & Tracking

We use cookies to:

• Remember your preferences

• Track site usage (via tools like Google Analytics)

• Enhance user experience

You can disable cookies via your browser settings at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your data

• Withdraw consent for marketing communications

To exercise your rights, email us at contact@topoftours.com

7. Data Retention

We keep your data for as long as needed to fulfill the purposes listed above or as required by law.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website.

9. Contact

If you have any questions about this Privacy Policy or your data, contact us at:

📧 contact@topoftours.com
📞 +212 667 896 163